Job Description

Join Opensity Solutions as an Office Services Associate – Mail and become a key part of a dynamic, client-focused team. This role offers variety, responsibility, and the opportunity to build specialized skills in account management and mailroom operations.

Why You’ll Love This Role

• Client-facing impact: Be the primary point of contact and make a tangible difference in daily operations.
• Skill development: Gain experience in operational procedures, mailroom logistics, print services, and professional workplace management.

Key Responsibilities

Day-to-Day Account Management

• Serve as the main liaison between the client and Opensity Solutions, addressing requests and ensuring smooth communication.
• Maintain a professional and organized workspace
• Participate in weekly discussions with your leadership to share updates and support client goals.

Mail & Print Operations

• Sort, prioritize, and distribute incoming mail and manage outgoing mail using postage equipment, including certified and registered mail.
• Conduct scheduled internal runs to ensure timely interoffice delivery.

Client Experience & Satisfaction

• Build strong client relationships through prompt responses, proactive problem-solving, and high-quality service.
• Conduct regular inspections to ensure the workspace meets professional standards.

Training & Development

• Participate in ongoing training to grow your skills and knowledge as an Office Services Associate – Mail.

Qualifications:

• 1–3 years of mailroom and client-facing experience preferred
• Excellent communication skills
• Strong attention to detail and organizational skills
• Ability to multitask and remain composed in a fast-paced environment
• Team-oriented mindset with a willingness to support others

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or military status

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