Job Description

COMPANY BACKGROUND

Andover Properties is a rapidly growing investment firm specializing in alternative real estate asset classes such as self-storage, manufactured housing, RV parks, small bay industrial, and car washes. Andover is among the largest private owner-operators of self-storage facilities in the United States, investing on behalf of high-net-worth individuals and institutional capital partners like TPG Angelo Gordon, Ares, and Blackstone.

Andover’s current self-storage portfolio totals over 14 million square feet across 170 properties in 19 states and operates under the Storage King USA brand. The company is a best-in-class, vertically integrated owner-operator with entrepreneurial spirit and expertise in acquisitions, development, capital markets, investment structuring, property management, and asset management.

Andover was founded in 2003 by Brian and William Cohen and is headquartered in New York City with offices in Miami and San Francisco.

POSITION AND KEY RESPONSIBILITIES

We are seeking a highly organized, proactive, and service-oriented Administrative Coordinator to support Andover’s corporate office and leadership. This multi-functional role spans office operations, HR administrative support, event coordination, and backup coverage for reception and executive calendars. The ideal candidate is a level above a typical administrative assistant: resourceful, polished, and comfortable handling cross-departmental tasks in a fast-paced environment. Someone who takes initiative, doesn't wait to be told what to do, and approaches every task, including the unglamorous ones, with professionalism. Someone who loves coming to the office and is proud of his role and responsibilities.

KEY RESPONSIBILITIES

Administrative & Leadership Support

• Provide administrative assistance to the Chief of Staff and, as needed, the broader executive team.
• Assist with scheduling and serve as a backup for executive calendar management.
• Prepare correspondence, memos, and basic reports.
• Support special projects and ad hoc administrative tasks across departments.

HR & People Operations Support

• Assist HR with administrative tasks including filing, onboarding materials, interview scheduling, and document maintenance.
• Support internal communications and employee engagement initiatives.
• Handle confidential information with professionalism and discretion.

Corporate Events & Culture

• Assist in planning and executing corporate events, team gatherings, offsites, and celebrations.
• Coordinate event logistics, including catering, vendor communication, and onsite support.
• Contribute to fostering a positive, organized, and welcoming office culture.

Office Operations & Reception (Backup)

• Serve as the backup receptionist, greeting guests and managing incoming calls when needed.
• Ensure smooth front-desk operations in the Office Manager’s absence.
• Serve as a backup for office logistics, including supplies, mail, vendor coordination, and day-to-day workspace upkeep.

QUALIFICATIONS

• High school diploma required; Bachelor’s degree preferred.
• 2–4 years of experience in administrative support, office coordination, people operations, hospitality, or similar roles.
• Strong proficiency in Microsoft Office Suite and general office technologies.
• Excellent written and verbal communication skills.
• Strong organizational abilities and comfort managing multiple priorities.

SKILLS & COMPETENCIES

• Exceptional planning, prioritization, and time-management abilities.
• High attention to detail, especially when supporting executive scheduling or HR documentation.
• Strong interpersonal skills with a service-oriented mindset.
• Discretion and confidentiality with sensitive information.
• Ability to anticipate needs, solve problems proactively, and improve processes.
• Collaborative and team-oriented, yet able to work independently with minimal direction.

STYLISTIC ATTRIBUTES

• A “roll-up-your-sleeves” mentality and strong willingness to help.
• Energetic, curious, and eager to grow with the company.
• Flexible, nimble, and capable of wearing many hats in a dynamic environment.
• Highly responsive and comfortable with shifting priorities.
• A professional and effective communicator across all levels of the organization.

COMPENSATION & BENEFITS

• Competitive salary commensurate with experience and discretionary performance bonus.
• Health, vision, dental insurance, and 401(k) matching program.
• Paid holidays and paid vacation.

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